Shipping policy

SMT Website Shipping Policy

Welcome to the Shipping Information page for Selective Micro Technologies. We are committed to delivering our products efficiently and safely to your doorstep. Below you will find detailed information about our shipping practices and policies.

1. Shipping Destinations

  • United States and Canada: We currently ship to all states in the USA and all provinces in Canada.
  • International Shipping: For shipping to other countries, please contact our customer service team. We can arrange international shipments based on your specific needs.

2. Shipping Methods

  • UPS Ground: Standard shipping option available, ideal for non-urgent deliveries.
  • UPS 2-Day: Expedited shipping option for faster delivery within two business days.
  • UPS Overnight: Premium service for next-business-day delivery.

3. Shipping Costs

  • Shipping charges are calculated based on the weight of your order. The total shipping cost will be displayed at checkout once the delivery address and shipping method are specified.

4. Processing Time

  • Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • Processing time does not include shipping time. Please consider this when placing your order.

5. Tracking Your Order

  • Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your order through the UPS website.

6. Shipping Delays

  • We aim to meet the estimated delivery times but cannot guarantee them. Shipping delays may occur due to unforeseen circumstances. We appreciate your understanding and patience in such situations.

7. Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, please contact us immediately. We will work with you and the shipping carrier to resolve the issue promptly.

8. Contact Us

  • If you have any questions about your order's shipping and delivery, please contact our Customer Service:
    • Phone: 855-256-8299
    • Email: inquiry@selectivemicro.com

9. Changes and Cancellations

  • If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request. However, if the order has already been processed for shipping, changes or cancellations may not be possible.

Thank you for choosing Selective Micro Technologies. We look forward to serving you!